How do I return an item for repair?

There are two answers to this: [1] call RIGAS and obtain a RMA (return material authorization) number; we will verify that we are capable of working on this board or instrument based on availability of parts. The RMA number provides you with a job tracking number for your valuable item(s). --- Or --- [2] just send us your item; upon receipt, we'll call you to let you know that it arrived and what our repair (RMA) number is for that item(s). 330-345-5264 or 877-616-0600.